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System Support|系統支援人員


Responsibilities• Assist Supervisor in preparing IT documentation
• Daily user supporting
• Responsible for the PABX system and Voice Recording System network
• Manage the vendor for acquired services
• Propose Hardware and Software to supervisor
• Patch Management and ensure the necessary testing
• Implement and configure the Servers
• Troubleshoot network and server problem
• SSL Certificate Renewal on Servers
• Configure the Security Tools and devise the necessary monitoring jobs i.e. Anti-Virus Server, Proxy Server, IPS, Spam and Virus Email Filtering System
• Configure, Manage and Monitor the networks
• Work with Operation Team to set up periodic monitoring on proactive basis
• Ensure the systems are up and running and in a healthy condition


工作内容 協助主管準備資訊科技部的文件
日常用戶支援
負責PBX系統和語音記錄系統
管理供應商提供的服務
向主管提議所需要的硬件和軟件
確保必要的測試
整合和配置服務器
排除網絡和服務器問題
更新服務器上的SSL證書
配置安全工具,並設計必要的監控作業,如防病毒服務器,代理服務器,IPS,垃圾郵件和病毒電子郵件過濾系統
配置,管理和監控網絡
與營運團隊合作,主動積極地定期進行監測
確保系統正常運行並處於健康狀態


Requirements• Diploma Holder in Computer Science, Information Technology or related discipline and over 3 years of experience
• Good knowledge of PC Support
• Good IT documentation knowledge
• Good knowledge of Network and Server Support
• Excellent problem-solving, communication and inter-personal skills and can-do attitude
• Dynamic and proactive
• Excellent command of English and Chinese (Putonghua and Cantonese)


要求 計算機科學,資訊科技或相關學科的文憑持有人,並具有3年以上的工作經驗
良好電腦支援知識
良好資訊科技文檔知識
良好網絡和服務器支援知識
優秀的解決問題技巧,溝通和人際交往能力和態度
活躍和主動
良好英語和中文的書面和口語能力(普通話和粵語)